I’m a Lead UX Designer with 14+ years experience across design systems, content strategy, and customer support at high-growth tech companies, including Canva, Docusign, Abstract, and Airbnb
Featured projects
Featured projects from my portfolio.
Redesigned a settings page to increase feature adoption and add a new report type with no product design support.
I led a ticket dive and content audit in an eSignature product area that generates support volume.
A DocuSign Notary identity verification modal needed some content pattern revisions to effectively communicate real-time status updates.
A DocuSign Forms for Real Estate validation modal that was critical for feature adoption needed information hierarchy and UI content improvements.
I revised all Lattice notifications about review cycles during a Hackathon.
A list of deliverable types that I’ve produced throughout my career.
Featured blog posts
Notes and ideas about content design, customer advoacy, and design tools.
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